Our Staff Gets It
Members of the Dean of Students Office (DSO) and Student Assistance Services (SAS) assist students as they manage issues surrounding academic concerns, personal matters/emergencies, and navigation of university policies and procedures. DSO/SAS staff members counsel students on effective ways of filing academic grievances, refer students to university & community resources, provide notification of faculty in emergency absence situations, intervene and follow up with students experiencing mental and physical crises, and provide assistance in understanding the University judicial system. In general, the DSO and SAS are places where students can find answers or start on the path to their own solutions.
These pages are designed to alleviate some frequent concerns, but it can be very helpful to talk one-on-one with a DSO staff member. Students, family members, and ISU faculty/staff seeking assistance can contact Nicci Port (nport@iastate.edu), Coordinator of Outreach Services; stop in to the Dean of Students Office (1010 Student Services Building); or call 515/294-1020 (TTY 515/294-6635) to schedule an appointment.
