for electronic communications
In online courses students
and instructors can interact and share information though email messages
or by posting to threaded discussion boards.
guidelines for electronic class correspondence
- Post discussions regularly.
- Write a sufficient amount with each posting.
- Use a subject line that
both accurately identifies (and, if appropriate, continues) a thread
in the discussion and also provokes interest.
- Relate what you say directly
to class readings or discussions, to events dealing with workplace
communication, and/or to another student's posting.
- Take a stand or position.
The posting is not simply a summary; it's an argument about some aspect
of communication in the workplace. You have opinions. Express them-professionally
- Be able to support the
points you make with examples or evidence from readings and/or from
your own professional experience.
- Avoid criticism that
doesn't also pose alternatives or suggestions. In other words, avoid
the slash-and-burn approach, preferring instead an approach that notes
disagreements or problems but also addresses ways to deal with them.
Arguing with someone doesn't mean insulting the person.
- Solicit reactions or
responses by posing questions or suggesting that you'd like to hear
the perspectives of others.
- Be respectful of others'
perspectives, even when you disagree with them, even when you believe
they are wrong.
- Maintain professional
standards of spelling, mechanics, and grammar in your postings.
Guidelines prepared by:
Rebecca E. Burnett, Ph.D.
Professor, Rhetoric & Professional Communication
Director of Advanced Writing
Editor, Journal of Business & Technical Communication
Department of English
Iowa State University
Ames, IA 50011-1201 USA
phone voice & messages 515-294-5654
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